JAEGER-LECOULTRE - MASTER CONTROL DATE
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RETURN AND DELIVERY
You have full right of return on all items purchased on hvelplund.dk* If you wish to return an item, you must notify us within 14 days of receipt, and then you have 14 days to send it back. You can cancel a purchase even if the item has been used. An item is only used if it is used beyond what is possible by testing the item in a physical store. If the item is used, a concrete assessment is made of what the item can be sold for as used to another consumer. A possibly depreciation, the consumer shall not have a refund.
In case of cancellation of the purchase, the amount is paid back to the same payment card from which the purchase was made, however within a period of 14 days. If you want an item returned, the return form must be used, you can use this return form.
*If the item is a special order, the right of return may be waived. We will contact you after your order if this is the case.