Why your watch needs the best care
HVELPLUND timepieces are designed to accompany you for a lifetime if they receive the best care. The service frequency depends on the use and the environment in which they are worn. We recommend having a complete service performed every 5 to 8 years at an HVELPLUND authorised service centre.
Service warranty
We offer a twenty-four (24) month warranty on each intervention. In the event of a default covered by this warranty, we will, at our discretion and without cost, service or replace any spare parts and/or rectify a faulty intervention as identified by our customer service. All other rights resulting from the faulty execution of our services are expressly excluded.
This warranty does not cover normal wear and tear or damage caused by accidents, lack of care or negligence. This warranty is rendered void if the work is carried out on the watch by persons who are not authorized to do so by HVELPLUND SA.
